myfirsttractor.com website (the "Website") is owned and operated by Tincknell Ltd. All of the goods on this Website are offered by Tincknell Ltd ("we/us") which will be the contracting party for any order that you place.
These Terms and Conditions of Sale apply to all transactions for the
sale of goods on the Website. Please read them carefully. They do not
affect your statutory rights.
We may change these Terms and Conditions at any time. Any changes will
take effect on the date they are posted on the Website.
Although we endeavor to ensure that all pricing information on the
Website is accurate, occasionally an error may occur and goods may be
mispriced. If we discover a pricing error we will, at our discretion,
either: contact you and ask you whether you wish to cancel your order
or continue with the order at the correct price; or notify you that we
have cancelled your order. We will not be obliged to supply goods at
the incorrect price.
These Terms & Conditions are supplemental to any additional terms that
might apply to specific transactions.
Prices that are reduced for sales and promotions are only valid for
the specified period.
We reserve the right to adjust prices, offers, goods and
specifications of goods on the Website at our discretion at any time
before (but not after) we accept your order.
All prices on the My First Tractor website are in UK Pounds Sterling
and include VAT, where relevant, at the current UK VAT rate.
By placing an order with us you will be deemed to have read,
understood and agreed to these Terms and Conditions. If you are
unhappy with any aspect of these terms and condition, then you should
contact one of our customer service advisors before placing an order
with us either by email at:
info@myfirsttractor.com
or by post using
the address given below.
By placing an order via this website you are making an offer to
Tincknell Ltd to purchase the goods detailed in your order upon the
terms described in your order.
Once you have placed an order we will and payment is authorised you
will be taken to a page that have your unique order reference number
and indicates an order has been received but this is not a
confirmation that your offer to purchase the goods has been accepted.
A contract between you and Tincknell Ltd for the sale of our products
will only exist once an order has been accepted, processed and
despatched to you.
Prices and availability of goods are subject to change without notice.
You may normally cancel your order (once accepted by us) for any
reason up to the point of despatch. If you do cancel the contract
within this time any payments made by you will be refunded in full
within 30 days.
Please note that it is not possible to cancel an order for
personalised items if the work has already been done for you.
We endeavour to provide the best Customer Service possible. Should
anything go wrong, we will make every effort to resolve the issue.
However, should the problem be unsolvable, or you prefer to amend or
Cancel your Order, please contact info@myfirsttractor.com
You may Cancel your Order within 7 days from the date of making the
Order for any reason. If you Cancel your Order via telephone your
Order will be put on hold. You must confirm your wish to Cancel the
Order in writing via email or post within 7 working days. Your Order
will not be considered Cancelled until notification in writing is
received.
If you decide to Cancel an Order after the Products have been
despatched and commenced their carriage to you by carrier or post, we
may charge you for the carriage of those Products. We advise you check
the status of the Order before you request Cancellation. Any charges
will be communicated to you before we confirm the Cancellation.
You are entitled to Cancel any payment at any time where fraudulent
use has been made of your credit or debit card by another person not
acting on your behalf or as your agent and be re-credited by us to the
extent that such sums are not reimbursed by the card issuer.
Before you request or arrange return of a Product, please read the
below information carefully. Contact us to arrange a Return and
request a Return Acknowledgment Number.
If You are Returning a Product for any reason, except damage or
manufacturer defect, You must pay the costs of Returning the Products
to Us or our suppliers. On request, we will collect the Products from
you, but the cost of this will be charged to you and we may deduct
this from the Refund.
If:
� the Product delivered is not what you Ordered (including an
unapproved Substitute Product), or does not correspond with its
description;
� the Product delivered is not of a satisfactory quality,
� the Product arrives damaged or faulty
And you have notified us within 7 working days, we may replace the
item or affected parts or you may Cancel the Order and receive a full
Refund. You will not be charged for the costs of returning an
unapproved substitute or defective product.
If Products arrive in a damaged condition you must make a note on the
carrier's Delivery consignment note where possible and inform us
within 7 working days of the Delivery.
If the Product becomes defective soon after 7 working days have
passed, R Tincknell & Son (Agricultural) Ltd will, at its option,
repair the product, replace the Product or Refund you. You will not be
charged for the cost of Returning a defective Product.
We will not accept Returns or Cancellations if the Products have been
altered by applying chemicals or paints to the surfaces or by altering
or customising the Product in any way that could be deemed as you
using or treating the Products as your own.
While in your possession, you must keep any Products you intend to
Return to us in good condition. Products must be Returned in the same
condition as they were delivered. If products were delivered flat
packed they must be Returned in the same way. Care must be taken to
ensure the Return Products are packed well to avoid damage or loss of
parts in transit.
Products Returned which cannot be re-sold as new due to damage or wear
and tear may be subject to a reduction in the Refund given.
Contact us to arrange a Return and request a Return Acknowledgement
Number.
We take every care to ensure that the description and specification of
our products are correct at the time of going to press. However,
specifications and descriptions of products on this website are not
intended to be binding and are intended only to give a general
description of the products. Furthermore, while the colour
reproduction of the products is a close representation, we cannot
accept any responsibility for any variation in colour caused by the
browser software or computer system used by you.
Tincknell Ltd does not seek to exclude or limit liability for death or
personal injury arising from its negligence or that of its members,
agents, directors or employees or for any fraudulent
misrepresentation.
To the fullest extent permitted by law and save as provided above,
neither Tincknell Ltd nor any associated company shall be liable to
you by reason of any representation, or any implied warranty,
condition or other term, or any duty at common law, or under the
express terms of the contract, or in negligence (whether on the part
of Tincknell Ltd or any of its members, agents, directors, employees
or otherwise) for any indirect special or consequential loss or damage
(including but not limited to loss of profit or loss of saving),
costs, expenses or other claims for compensation whatsoever which
arise out of or in connection with the use of this website, the supply
of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally
for the benefit of Tincknell Ltd and any other associated company of
Tincknell Ltd as if references to Tincknell Ltd included references to
each such associated company.
While Tincknell Ltd uses reasonable endeavours to ensure that the
information on this website is accurate and up to date, it does not
give any warranty as to its accuracy or completeness and Tincknell Ltd
will not be responsible for any errors or omissions or for the results
arising from the use of such information.
While Tincknell Ltd takes all reasonable steps to ensure a fast and
reliable service, it does not guarantee that your use of this website
will be interruption or error free and will not be responsible for any
disruption, loss of or corruption of any material in transit, or loss
of or corruption of material or data when downloaded onto any computer
system.
Further, Tincknell Ltd will not be responsible nor liable for your use
of any other websites which you may access via links within this
website. Tincknell Ltd does not control these websites and is not
responsible for their content. Any such links are provided merely as a
service to users of this website and their inclusion in this website
does not constitute an endorsement by or affiliation with Tincknell
Ltd.
The entire liability of Tincknell Ltd under or in connection with any
contract for any products to which these conditions apply shall not
exceed the price of the products, except as expressly provided in
these conditions.
Tincknell Ltd will not be liable to you or be deemed to be in breach
of these terms and conditions or any other contract with you by reason
of any delay in performing, or any failure to perform, any of its
obligations in relation to the products ordered by you if the delay or
failure was due to any cause beyond its reasonable control.
Tincknell Ltd may assign or transfer any of its rights or sub contract
any of its obligations under these terms and conditions to any third
party. You may not assign or transfer any of your rights or sub
contract any of your obligations under these terms and conditions
except with the specific permission in writing of Tincknell Ltd.
No person who is not a party to these terms and conditions shall have
any right to enforce any term under the Contracts (Rights of Third
Parties) Act 1999. Nothing in these conditions is intended nor shall
affect any of your statutory rights that may not be legally excluded.
The contents of these pages (including pictures, designs, logos,
photographs, text written and other materials) are the copyright
trademark or registered trademark of Tincknell Ltd or its content and
technology providers or their respective owners. ALL RIGHTS RESERVED.
The copying, modification, distribution, reproduction, or
incorporation into any other work of part or all of the material
available on this website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on
this website for the sole purpose of using this website in good faith
for domestic purposes or placing an order with Tincknell Ltd; and
Copy print (one copy only) or download the material on this website
for the purpose of sending to individual third parties for their
personal information provided that you do seek no commercial advantage
or benefit from so doing and you acknowledge us as the source of the
material and that you inform the third party that these conditions
apply to them and that they must comply with them.
These Terms and Conditions and your use of our website are governed by
English law and you agree to submit to the non-exclusive jurisdiction
of the English court. This does not affect your non-excludable
statutory rights.
This website and our Terms and Conditions have been designed for use
within the United Kingdom and under UK law. Whilst we are happy to
consider requests for products and enquiries from outside the United
Kingdom, we give no warranty, express or implied, that the use of this
website or the placing of any order through this website from outside
the UK complies with any applicable non-UK laws or regulations.
Accordingly, any products or promotions not permitted under your local
law are not offered to you.
Tincknell Ltd
Glastonbury Road
Wells
Somerset
BA5 1TQ